Billing

Frequency: Statements are sent monthly to patients who have outstanding balances.  A statement number or guarantor number appears on each statement.  Please refer to the statement number or guarantor number when you contact us about your account.

Minimum payments: If your balance is less than $100, the minimum monthly payment is $25. If the balance is more than $100, the required monthly payment is 25 per cent of the original charges. Exceptions to the payment arrangement policy must be made through Patient Accounts staff.  Patient account staff are available Monday through Friday, 8:00 am to 5:00 pm.

Interest and fees: A service charge of 50 cents per month is applied to balances of $75 and under. For larger balances, the service charge is figured at .833 percent per month. This is an annual percentage rate of 10 percent on unpaid balances 90 days or older after deducting current payments and/or credits. There is a $15 charge on all returned checks.